Australia - Updated: 24-SEP-2003
hp.com home products and services support and drivers solutions how to buy
» contact hp
hp.com home hp OpenVMS ECOs

IMPORTANT NOTICE

The online distribution of OpenVMS and related product patches is being migrated to the HP ITRC (Information Technology Resource Center) patch distribution site. The new ITRC patch server will allow OpenVMS customers to take advantage of many enhanced features for patch searching and distribution.

Beginning August 1, 2003, OpenVMS and related Layered Product, publicly available patches will be available from the HP ITRC web site at

http://itrc.hp.com/service/patch/mainPage.do

The same patches will still be available from the existing patch server in Colorado Springs (http://www.support.compaq.com/patches/) through the end of October 2003, to give customers sufficient time to update their bookmarks and make the transition to the HP ITRC web site.

ECO kits will also be available by raw FTP from (ftp://ftp.itrc.hp.com/).

PLEASE UPDATE YOUR BOOKMARKS AND REGISTER ON THE NEW SITE NOW

Note: if you're having trouble connecting to the ITRC site, please delete any cookies for "itrc.hp.com" from your browser and try again. Report any difficulties with or suggestions to MrVMS

» Sydney CSC home page

Navigation
» ECOinfo main index
» Search ECOs
» Search FTP site
» Browse FTP site

ECO Indexes
» Chronological Index
» Indexed by Version
» Indexed by Rating
» Alpha Indexed by Name
» VAX Indexed by Name
» On Hold List

Associated Links
» OpenVMS Home Page
» OpenVMS News
» DIA/WIS Web Service

Feedback
» mail to CSC
.
Sydney Customer Support Centre OpenVMS ECO information
    Updated: 24-SEP-2003 (Use your browsers' Reload button to ensure you're viewing the most recent version)

VMS722_DDTM-V0100 OpenVMS Alpha V7.2-2 ECO Summary

To obtain this kit please call the Customer Support Centre or use the FTP site

Search for this ECO kit and dependencies
Search the Compaq FTP web site this kit (exact match)
Search the Compaq FTP web site this or related ECOs

    
    
    *OpenVMS] VMS722_DDTM-V0100 OpenVMS Alpha V7.2-2 ECO Summary
    
    New Kit Date:       12-AUG-2002
    Modification Date:  Not Applicable
    Modification Type:  NEW KIT
    
    Copyright (c) Compaq Computer Corporation 2002.  All rights reserved.
    
    OP/SYS:     OpenVMS Alpha
    
    COMPONENT:  DDTM
    
    SOURCE:     Compaq Computer Corporation
    
    ECO INFORMATION:
    
         ECO Kit Name:  VMS722_DDTM-V0100
    		    DEC-AXPVMS-VMS722_DDTM-V0100--4.PCSI
         ECO Kits Superseded by This ECO Kit:  None
         ECO Kit Approximate Size:  752 Blocks
         Kit Applies To:  OpenVMS Alpha V7.2-2
         System/Cluster Reboot Necessary:  Yes
         Rolling Re-boot Supported:  Yes
         Installation Rating:  INSTALL_3
                                3 - To be installed on all systems running
                                    the listed versions of OpenVMS which
                                    are experiencing the problems described.
    
         Kit Dependencies:
    
           The following remedial kit(s) must be installed BEFORE
           installation of this kit:
    
             None
    
           In order to receive all the corrections listed in this
           kit, the following remedial kits should also be installed:
    
             None
    
    
    ECO KIT SUMMARY:
    
    An ECO kit exists for DDTM on OpenVMS Alpha V7.2-2 through V7.2-2.  This kit addresses the following
    problems:
    
     PROBLEMS ADDRESSED IN VMS722_DDTM-V0100 KIT
    
         o  The system can crash with a SSRVEXCEPT bugcheck in TPSERV.
    
            Crashdump Summary Information:
            ------------------------------
            Crash Time:        9-NOV-1999 16:14:48.85
            Bugcheck Type:     SSRVEXCEPT, Unexpected system
                              service exception
            Current Process:   TP_SERVER
            Current Image:     DSA0:[SYS1.SYSCOMMON.]
                              [SYSEXE]TPSERV.EXE;1
            Failing PC:        00000000.00022B10 TPSERV+22B10
            Failing PS:        10000000.00000000
            Module:            TPSERV
            Offset:            00022B10
    
    
            This problem can also manifest itself as the TP_SERVER process
            looping and consuming CPU cycles.
    
            Images Affected:[SYSEXE]TPSERV.EXE
    
    
         o  INSF_NONPAGED, Insufficient nonpaged pool  system  crashes
            in  a variety of (victim) images because most of non-paged
            pool is consumed  by  IPC  buffers  allocated  by  DECdtm.
            These     IPBs    consistently    have    the    following
            characteristics:
    
                   o  IPB$W_SIZE contains 140
    
                   o  IPB$B_EVENT contains 03,(DATA)
    
                   o  IPB$L_SEND_LEN     contains     4C      (value      of
                      lm$k_max_write_size)
    
                   o  IPB$L_REPLY_LEN contains A00 (value of lmsvmsg$k_bln)
    
                   o  IPB$L_FLAGS contains 421,
    
                   o  IPB$L_STATUS contains 01,
    
                   o  IPB$L_ALIAS  contains  the  address   of   an   LM_LCB
                      structure which is also on the free list
    
    
            The IPC trace log shows a repeat pattern:
    
                  START:
    
    
                   o  IPC$_LINK
    
                   o  EV_LINK
    
                   o  IPC$_ACCEPT
    
                   o  EV_ACCEPT
    
                   o  IPC$_GETBUF
    
                  The IPB specified in the following two entries is  one  of
                  the leaked buffers and does not appear in any of the other
                  trace entries.
    
                   o  IPC$_SEND
    
                   o  EV_DATA
    
                   o  EV_DATA
    
                   o  IPC$_UNLINK
    
                   o  EV_DISC
    
                   o  EV_DISC_COMP
    
    
                  END:
    
    
                   o  IPC$_RELBUF
    
    
            Accessing the DECdtm log file via LMCP shows this error:
    
                    $ MCR LMCP LMCP> SHOW LOG SYSTEM$foobar.LM$JOURNAL
    
                    %LMCP-E-VERS_MISMATCH, version mismatch for transaction
                    log format - operation aborted
    
    
    
           Images Affected:[SYS$LDR]SYS$TRANSACTION_SERVICES.EXE
    
    
         o  The system can crash due  to  a  forced  DDTMBUG  bugcheck  in
            SYS$TRANSACTION_SERVICES.
    
            Crashdump Summary Information:
            ------------------------------
            Bugcheck Type:     DDTMBUG, DDTM has detected an invalid
                               condition
            Failing PC:        FFFFFFFF.801D3AA0
                               SYS$TRANSACTION_SERVICES+0BAA0
            Failing PS:        20000000.00000203
            Module:            SYS$TRANSACTION_SERVICES
                               (Link Date/Time: = 4-MAY-2001 18:05:37.03)
            Offset:            0000BAA0
    
    
           Images Affected:[SYS$LDR]SYS$TRANSACTION_SERVICES.EXE
    
    
         o  Some DECdtm initialization does not occur.
    
            Images Affected:[SYS$LDR]SYS$TRANSACTION_SERVICES.EXE
    
    RELATED ARTICLES:
    
    Detailed articles describing the problems listed above may exist in
    the {DSNlink Customer db_name(s)} database(s).  To view these articles,
    open the appropriate product database and perform a query using either
    of the following search strings: 'VMS722_DDTM-V0100' or 'VMS722_DDTM'.
    
    
    ECO KIT ORDERING INSTRUCTIONS:
    
    If after an evaluation you wish to obtain this kit, request it
    electronically using the appropriate Advanced Electronic Services
    (AES) Service Tool.  If you are not familiar with how to request
    kits electronically, open the DIA, WIS or DSNLINK database and
    review the article entitled:
    
         [AES] How To Electronically Request ECO Kits Using Service Tools
    
    
    INSTALLATION NOTES:
    
    This kit requires a system reboot.  Compaq strongly recommends that
    a  reboot  is performed immediately after kit installation to avoid
    system instability
    
    If you have other nodes in your OpenVMS cluster, they must also  be
    rebooted  in  order  to make use of the new image(s).  If it is not
    possible or convenient to reboot the entire cluster at this time, a
    rolling re-boot may be performed.
    
    INSTALLATION INSTRUCTIONS:
    
    Install this kit with the POLYCENTER Software installation  utility
    by logging into the SYSTEM account, and typing the following at the
    DCL prompt:
    
    PRODUCT INSTALL VMS722_DDTM /SOURCE=[location of Kit]
    
    The kit location may be a tape drive, CD, or a disk directory that
    contains the kit.
    
    Additional help on installing PCSI kits can be found by typing
    HELP PRODUCT INSTALL at the system prompt
    
    Special Installation Instructions:
    
      o  Scripting of Answers to Installation Questions
    
         During installation,  this  kit  will  ask  and  require  user
         response  to  several  questions.  If you wish to automate the
         installation of this kit and avoid having to provide responses
         to  these  questions,  you must create a DCL command procedure
         that includes the following definitions and commands:
    
           -  $ DEFINE/SYS NO_ASK$BACKUP TRUE
    
           -  $ DEFINE/SYS NO_ASK$REBOOT TRUE
    
           -  Add  the  following  qualifiers  to  the  PRODUCT  INSTALL
              command and add that command to the DCL procedure.
    
           /PROD=DEC/BASE=AXPVMS/VER=V1.0
    
    
           -  De-assign the logicals assigned
    
         For  example,  a  sample   command   file   to   install   the
         VMS722_DDTM-V0100 kit would be:
    
           $
           $ DEFINE/SYS NO_ASK$BACKUP TRUE
           $ DEFINE/SYS NO_ASK$REBOOT TRUE
           $!
           $ PROD INSTALL VMS722_DDTM/PROD=DEC/BASE=AXPVMS/VER=V1.0
           $!
           $ DEASSIGN/SYS NO_ASK$BACKUP
           $ DEASSIGN/SYS NO_ASK$REBOOT
           $!
           $ exit
    
    All trademarks are the property of their respective owners.
      
      ==========================================================================
      |                     Table of Kit Image Information                     |
      +----------------------------+----------+-----------------+--------------+
      |                            | Overall  | Image File      | Image Link   |
      | Image Name                 | Checksum | Identification  | Date/Time    |
      +----------------------------+----------+-----------------+--------------+
      | SYS$TRANSACTION_SERVICES.EXE|5BC8A4C5 | V1.3-X035-X71Z  | 21-SEP-2001  |
      |                                       |                 | 14:35:27.24  |
      +----------------------------+----------+-----------------+--------------+
      | TPSERV.EXE                 | 4C1EE3FD | V1.3-X035-X71Z  | 21-SEP-2001  |
      |                                       |                 | 14:35:39.41  |
      +----------------------------+----------+-----------------+--------------+
    
privacy statement using this site means you accept its terms feedback to the webmaster
VMS rules VMS rocks OpenVMS rules OpenVMS rocks